Service Requests: email with comments action

A new action is available in the Actions dropdown menu for staff users with work order edit permission: email with comments. This action is available for service requests in any status. It opens up a messaging screen with the service request details, and a field to...

Approve Service Request Page: Change Property

Benefit: The coordinator can now correct or change the property assignment on the service request. When approving a service request, staff can now change the property assignment on the Approve Service Request page. This field is changed by a dropdown menu that is...