Configuring Common Requests

Clients can have a dropdown of common requests available to their requesters for the Nature of Request field. Below is how it looks to the end user. The requester can either select a common request from a dropdown (once a client administrator configures it) or can...

Multi-Department Projects

Projects: multi-department collaboration For clients using departments, a client administrator or global staff user can create a global project that has tasks in different departments. Department staff will see a global project in their project list only if the...

Exporting Calendar Events

Requesters and staff users can export Calendar events to Outlook or other formats. Calendar Individual Event Export First, click on the linked event in the calendar view. Second, use the dropdown menu in the Export Calendar field to select type of calendar to export....