Configuring Common Requests

Clients can have a dropdown of common requests available to their requesters for the Nature of Request field. Below is how it looks to the end user. The requester can either select a common request from a dropdown (once a client administrator configures it) or can...

Multi-Department Projects

Projects: multi-department collaboration For clients using departments, a client administrator or global staff user can create a global project that has tasks in different departments. Department staff will see a global project in their project list only if the...